Refund Policy

Last updated: July 21, 2026

Mind Patterns sells digital products that are delivered electronically. No physical item is shipped.

Digital Products Are Generally Non-Refundable

Because customers receive access to digital files immediately after purchase, all sales are generally final and non-refundable.

We do not provide refunds because:

• you changed your mind;
• you no longer want or need the product;
• you did not use the product;
• you expected content or features not included in the product description;
• you lack compatible software or equipment to open or use the files;
• you purchased the product by mistake;
• you found a similar product elsewhere;
• you did not see an improvement or achieve a particular result.

Please review the product description and included materials carefully before purchasing.

Technical and Delivery Problems

Contact us if:

• you were charged but did not receive access;
• the download link does not work;
• the delivered file is corrupted or cannot be opened;
• you received a product different from the one purchased;
• you were charged more than once for the same purchase.

We will first attempt to resolve the issue by restoring access, replacing the file, correcting the order, or refunding a duplicate charge.

A refund may be issued when we cannot provide the purchased product or correct a verified technical or delivery problem within a reasonable period.

Mandatory Consumer Rights

Nothing in this Refund Policy excludes or limits any refund, cancellation, or other consumer right that cannot legally be excluded.

Where applicable law provides a mandatory right to a refund or remedy, that law will apply.

For digital content supplied immediately, customers may be asked at checkout to expressly consent to immediate delivery and acknowledge that they may lose any statutory withdrawal or cooling-off right once access or downloading begins.

Chargebacks

Before initiating a payment dispute or chargeback, contact us so that we can investigate and attempt to resolve the issue.

Submitting a chargeback does not change the license restrictions or intellectual-property rights applicable to downloaded products.

How to Contact Us

To report a technical, delivery, billing, or duplicate-payment issue, contact:

balmus099@yahoo.com

Include:

• the email address used for the purchase;
• the order or transaction number;
• the product purchased;
• a brief description of the issue.

We may request additional information needed to verify the purchase and investigate the issue.